Privacy Policy

1. Data Controller

Name: Balance Media Online Bt.

Address: 2120 Dunakeszi, Hungary

Email: info@balancemedia.hu

Website: balancemedia.hu

2. What Data We Collect

When you use our contact form, we collect the following personal data:

• Your name
• Your email address
• Your phone number (optional)
• The content of your message

We also collect technical data automatically through your browser (IP address, browser type, pages visited) for security and analytics purposes.

3. Purpose and Legal Basis

We process your personal data for the following purposes:

• Responding to enquiries: legal basis – your consent (GDPR Art. 6(1)(a))
• Providing our services: legal basis – contract performance (GDPR Art. 6(1)(b))
• Legal compliance: legal basis – legal obligation (GDPR Art. 6(1)(c))

4. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 2 years unless a business relationship is formed.

5. Your Rights

Under the GDPR you have the following rights:

• Right of access – to obtain a copy of your personal data
• Right to rectification – to correct inaccurate data
• Right to erasure – to request deletion of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at info@balancemedia.hu.

6. Cookies

This website uses cookies to ensure proper functioning and to analyse traffic. You can manage cookie preferences in your browser settings. Continuing to use this website implies acceptance of essential cookies.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data is transmitted via SSL-encrypted connections.

8. Complaints

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Hungarian supervisory authority:

National Authority for Data Protection and Freedom of Information (NAIH)

1055 Budapest, Falk Miksa utca 9-11. | naih.hu

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated effective date. Last updated: May 2026.